Privacy Policy
Last updated: June 19, 2026
Hearth & Hide ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit hearthandhidegoods.com (the "Site").
Information We Collect
We collect information you provide directly: name, email, shipping/billing address, payment information (processed securely by Shopify Payments), and phone number when you place an order or contact us.
Automatically collected: IP address, browser type, device info, pages viewed, referrer, and cookies (see Shopify's cookie policy).
How We Use Your Information
- To process and fulfill orders
- To send order updates and customer service communications
- To improve our Site, products, and customer experience
- To send marketing emails (with your consent; opt-out anytime)
- To detect and prevent fraud
Sharing Your Information
We share information with: (a) Shopify (our platform provider), (b) CJ Dropshipping and other fulfillment partners (shipping address only), (c) payment processors, (d) email service providers (Klaviyo), (e) analytics providers (Google Analytics), and (f) advertising platforms (Meta, TikTok) when you opt-in.
We do not sell your personal information.
Your Rights (US Customers)
California residents: CCPA/CPRA rights include access, deletion, and opt-out of sale/sharing. Contact us at hello@hearthandhidegoods.com to exercise.
All US customers: Email us to access, correct, or delete your information.
Data Retention
We retain order data for 7 years (tax/legal compliance). Marketing data: until you unsubscribe.
Children's Privacy
Our Site is not directed to children under 13. We do not knowingly collect their data.
Changes to This Policy
We may update this policy. Changes posted on this page with updated date.
Contact
Hearth & Hide, Orange Agency LLC
40031, Kentucky, USA
hello@hearthandhidegoods.com